> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sequencehq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sphere

> Integrate with Sphere to automatically calculate and apply sales tax to invoices.

<img src="https://mintcdn.com/sequence/d3vWUvcgP1J7Lyaz/images/integrations/covers/sphere.png?fit=max&auto=format&n=d3vWUvcgP1J7Lyaz&q=85&s=67b69bbfae7263180628bfb4457cdb7d" alt="Sphere" width="1789" height="712" data-path="images/integrations/covers/sphere.png" />

Connect Sphere to calculate sales tax on your invoices based on your customer's location and tax legislation.

### Capabilities

<Icon icon="check" iconType="solid" /> **Automated tax calculations**: Tax is calculated on every invoice<br />
<Icon icon="check" iconType="solid" /> **Up-to-date tax rates**: Sphere applies the correct rates per jurisdiction<br />
<Icon icon="check" iconType="solid" /> **Customer and product sync**: Customers and products sync to Sphere automatically<br />
<Icon icon="check" iconType="solid" /> **Bi-directional sync**: Keep Sequence and Sphere in sync<br />

<Note> To use this integration, you need a Sphere account. Reach out to your Sphere representative to get started.</Note>

### Integration setup

<Steps>
  <Step title="Connect to Sphere">
    <Tabs>
      <Tab title="View integration">
        Navigate to "Browse integrations", locate Sphere in the Tax section, and click "Manage integration".

        <Frame>
          <img src="https://mintcdn.com/sequence/d3vWUvcgP1J7Lyaz/images/integrations/sphere/sphere_1.png?fit=max&auto=format&n=d3vWUvcgP1J7Lyaz&q=85&s=142363665ee893355142e117188f92d1" alt="Browse integrations" width="2000" height="1014" data-path="images/integrations/sphere/sphere_1.png" />
        </Frame>
      </Tab>

      <Tab title="Enter API key">
        Paste your Sphere API key into the field provided and click "Test credentials" to verify the connection. Once validated, click "Save changes" to activate the integration and wait for the connection to complete before moving on.

        <Frame>
          <img src="https://mintcdn.com/sequence/d3vWUvcgP1J7Lyaz/images/integrations/sphere/sphere_2.png?fit=max&auto=format&n=d3vWUvcgP1J7Lyaz&q=85&s=e8be1d055a632abc64a1db12d27df477" alt="Enter Sphere API key" width="2000" height="1010" data-path="images/integrations/sphere/sphere_2.png" />
        </Frame>

        <Frame>
          <img src="https://mintcdn.com/sequence/d3vWUvcgP1J7Lyaz/images/integrations/sphere/sphere_3.png?fit=max&auto=format&n=d3vWUvcgP1J7Lyaz&q=85&s=e0a23a4aa5adcc32b84698e1ddeefa6c" alt="Active connection status" width="2000" height="1012" data-path="images/integrations/sphere/sphere_3.png" />
        </Frame>
      </Tab>
    </Tabs>
  </Step>

  <Step title="Assign tax categories to products">
    Every product in a billing schedule must have a tax category assigned in Sequence, unless the customer is tax exempt.

    <Note>Assign any tax category to each product. Sphere calculates the actual rate based on your customer's location.</Note>

    <Tabs>
      <Tab title="Existing customers">
        If you are an existing Sequence customer connecting Sphere, make sure every product you actively use has a tax category assigned. Go to Settings > Products to review and update any products that are missing one.
      </Tab>

      <Tab title="New customers">
        If you are setting up Sequence for the first time, we recommend creating a single tax category (e.g. **Sphere**) and assigning it to all your products. Sphere will override this with the correct rate at invoice time.
      </Tab>
    </Tabs>
  </Step>

  <Step title="Enable bi-directional sync (recommended)">
    To enable bi-directional sync, provide your Sequence API key to your Sphere representative so they can configure the connection on the Sphere side. This ensures your data stays in sync across both platforms.
    <Tip>You can find your Sequence API key under Settings > API keys.</Tip>
  </Step>
</Steps>

### How it works

**Customer and product sync**

When you connect Sphere, existing customers and products sync automatically. New customers and updates sync as they're created.

New customers and product updates will show the Sphere link indicator in the dashboard. For existing customers, the indicator may take a moment to appear.

**Tax rates on invoices**

Once Sphere is connected, tax is calculated automatically on every invoice. Sphere determines the correct rate based on your customer's location and tax legislation.

When creating a billing schedule, you may be prompted to enter a tax rate percentage if none has been configured for that customer's country. Enter any value; Sphere will overwrite it with the correct rate when the invoice is generated.

<Frame>
  <img src="https://mintcdn.com/sequence/d3vWUvcgP1J7Lyaz/images/integrations/sphere/sphere_4.png?fit=max&auto=format&n=d3vWUvcgP1J7Lyaz&q=85&s=f07b4e76396c847fefc9ca14a32a9531" alt="Tax rate prompt when creating a billing schedule" width="2000" height="957" data-path="images/integrations/sphere/sphere_4.png" />
</Frame>

### FAQ

<AccordionGroup>
  <Accordion title="What if a product is missing a tax category?">
    Go to Settings > Products, find the product, and assign any tax category. The choice does not affect the calculation; Sphere determines the rate.
  </Accordion>

  <Accordion title="What if my merchant address is wrong?">
    Update it at Settings > Merchant > Address. Tax calculations use this as the point of origin.
  </Accordion>

  <Accordion title="Do Sequence products need to be synced with Sphere manually?">
    No. Customers and products sync automatically. Assign a tax category to each product in Sequence; Sphere calculates the rate from the product and customer location.
  </Accordion>

  <Accordion title="How do I handle tax-exempt customers?">
    Set the customer's tax status to "Exempt" in their profile. Sphere applies the appropriate exemptions.
  </Accordion>

  <Accordion title="How do I set up bi-directional sync?">
    Share your Sequence API key (Settings > API keys) with your Sphere representative so they can complete the setup on their side.
  </Accordion>

  <Accordion title="How do I disconnect Sphere?">
    Contact the Sequence team. Your account will return to manual tax management.
  </Accordion>
</AccordionGroup>
