Last updated: August 2023. We periodically review our subprocessors and third parties to validate their security and compliance policies, and our use of them in order to provide services.

Sequence uses a range of affiliates and third-party subprocessors who help us provide the Services we offer.

The subprocessors offer a range of different services to us as described below.

Security and encryption

Find out more about the security and encryption in place across our services and subprocessors, and how we secure and audit access to customer data.

Infrastructure

The following third parties act as infrastructure providers. They act as stores as well as processors of data.

Entity NameLocationPurpose
DBT CloudLondon/EuropeCloud hosting
Google CloudLondon/EuropeCloud hosting

Customer content

The following third parties act as subprocessors and assist us in providing elements of our Services. Depending on your use of Sequence, data you provide to us may be shared with some or all them but only in the context of fulfilling the service(s) you ask us to provide.

Entity NameLocationPurpose
API DeckEU / USProviding integrations for other third parties
Bunny.netGlobal (CDN)Content delivery network provider
CourierUSSending account notifications
Dropbox SignUSProviding compliant electronic signatures
LaunchDarklyUSFeature flagging and cohort management
MailgunUSSending account email notifications
PrequelEUProviding data import and export integrations
SentryUSBug tracking and error reporting
StripeEU / USPayment services provider
StytchUSAuthentication & authorization services provider
VercelGlobal (CDN)Dashboard hosting services
WebflowUSWebsite hosting services

Customer admin and support

The following third parties allow us to administrate and provide support for our customers.

Entity NameLocationPurpose
AtlassianUSUptime monitoring and public status page
AttioUSCustomer support
ClariUSCustomer communications
Google WorkspaceEU / USEmail and cloud storage of documents
HelloSignEU / USCloud storage of documents
HotJarUSWebsite performance insights
KoalaEUWebsite performance insights
MailChimpUSCustomer communications
MintlifyUSPublic documentation and policies
PlausibleEUWebsite performance insights
SalesforceEU / USCustomer support
SlackEU / USCustomer support
TallyEU / USCustomer forms and surveys