Subprocessors
The affiliates and third parties who help us offer our Services.
Sequence uses a range of affiliates and third-party subprocessors who help us provide the Services we offer.
The subprocessors offer a range of different services to us as described below.
Security and encryption
Find out more about the security and encryption in place across our services and subprocessors, and how we secure and audit access to customer data.
Infrastructure
The following third parties act as infrastructure providers. They act as stores as well as processors of data.
| Entity Name | Location | Purpose |
|---|---|---|
| DBT Cloud | London/Europe | Cloud hosting |
| Google Cloud | London/Europe | Cloud hosting |
Customer content
The following third parties act as subprocessors and assist us in providing elements of our Services. Depending on your use of Sequence, data you provide to us may be shared with some or all them but only in the context of fulfilling the service(s) you ask us to provide.
| Entity Name | Location | Purpose |
|---|---|---|
| API Deck | EU / US | Providing integrations for other third parties |
| Courier | US | Sending account notifications |
| LaunchDarkly | US | Feature flagging and cohort management |
| Mailgun | US | Sending account email notifications |
| Prequel | EU | Providing data import and export integrations |
| Sentry | US | Bug tracking and error reporting |
| Stripe | EU / US | Payment services provider |
| Stytch | US | Authentication & authorization services provider |
| Vercel | Global (CDN) | Dashboard hosting services |
| Webflow | US | Website hosting services |
Customer admin and support
The following third parties allow us to administrate and provide support for our customers.
| Entity Name | Location | Purpose |
|---|---|---|
| Atlassian | US | Uptime monitoring and public status page |
| Attio | US | Customer support |
| Clari | US | Customer communications |
| Google Workspace | EU / US | Email and cloud storage of documents |
| HelloSign | EU / US | Cloud storage of documents |
| HotJar | US | Website performance insights |
| Koala | EU | Website performance insights |
| MailChimp | US | Customer communications |
| Mintlify | US | Public documentation and policies |
| Plausible | EU | Website performance insights |
| Salesforce | EU / US | Customer support |
| Slack | EU / US | Customer support |
| Tally | EU / US | Customer forms and surveys |