Milestone billing allows you to set up billing schedules for contracts with milestone or success-based periods. With milestone billing, you can bill customers or transition to the next contractual phase once a milestone is marked as complete.

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Automate billing for milestone-based contracts

Create billing schedules for contracts with milestone or success-based periods
Mark a billing milestone as complete to start the next phase of a contract
Capture a contract with milestone-based phases in a single billing schedule
Create a billing milestone

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Example

Amara has sold Acme a multi-year contract that includes a paid for pilot period:
  • Pilot period: $12500 billed upfront. Completion of pilot period is depending on success criteria (e.g. successful roll-out)
  • Year 1: $1500 billed monthly in arrears
In Sequence, Amara can configure the following billing schedule:
Create a billing milestone
Once the success criteria have been met, Amara can mark the billing schedule milestone as complete, initiating year 1 of the contract and starting a regular monthly arrears billing process for platform access.
Mark a billing milestone as complete
Select milestone completion date

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Billing behaviour in milestone phases

Prices with one-time fees If a milestone-based phase includes a price with a one-time fee billed in-advance, an invoice will be generated at the start of the phase. If the one-time fee is billed in-arrears, an invoice will be generated when the phase ends, once the milestone is marked as completed. Prices with recurring billing frequencies Prices with monthly, quarterly or annual billing frequencies are billed as normal. When a milestone is marked as complete, active billing periods may be cut short, resulting in proration.

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Frequently asked questions