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Sequence uses Dropbox Sign to collect secure and compliant electronic signatures.

E-signature workflow

1

Add quote recipients

Each recipient will need to sign the quote.
Choose quote recipients
2

Publish the quote to your prospect

  • Published quote
  • Email notification
Publishing the quote will send an email notification to each recipient. You can optionally add a custom message to the notification.
Share published quote
3

Viewing the quote as a prospect

View quote
4

Review and sign the quote

  • 1) Review signers
  • 2) Go to inbox
  • 3) View Dropbox Sign email
  • 4) Sign quote
To sign the quote, signers need to request a secure email link.
Review & Sign
5

Partially signed quote

Once the first recipient has signed the quote, the quote is marked as Partially signed.
Partially signed quote
6

All recipients have signed the quote

All recipients have signed the quote. The quote is now marked as Accepted.
Accepted quote
7

Final confirmation

  • Dropbox Sign confirmation
  • Download PDF
Quote confirmation

Making changes to a published quote

You can make changes to both draft and published quotes. Making changes to a published quote requires the quote to be republished. Any signature attempts by your customer will be canceled and the quote will need to be signed again.
PDF

Enabling and disabling e-signatures

By default, e-signatures are disabled. To enable e-signatures, go to Settings > Quotes. Enabling or disabling e-signatures only applies to future quotes. While e-signatures are disabled, your customers will not be able to accept or sign the quote via Sequence. You can still mark quotes as accepted from the Sequence dashboard.
Quote settings

Countersigning a quote

Enable the countersigner setting to automatically add an internal signer (e.g. CEO) to every quote by default.
Countersigner

Compliance & security

Sequence e-signatures are powered by Dropbox Sign. Learn more about Dropbox Sign’s compliance and legality here.
Dropbox Sign

Frequently asked questions

You can add another recipient and republish the quote. Users who signed the quote already will need to re-sign.
No. Dropbox Sign is natively integrated into Sequence CPQ and no account is required.
Archive the quote. Archiving the quote will cancel the signature request.
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