E-signature workflow
Add quote recipients and countersigner
Add recipients who will need to sign the quote. You can also select an internal countersigner who will sign on behalf of your company.

Publish the quote
- Send signature requests
Enable Send signature requests to signers to automatically send email notifications to all signers. You can optionally add a custom message to the notification.

Customer receives or accesses the quote
- Email notification
If you sent signature requests, recipients will receive an email with a link to review and sign the quote.

Sign the quote
All signing happens directly within the Sequence quote interface. Recipients complete the following steps:
- 1) Review and sign
- 2) Get started
- 3) Click to sign
- 4) Add signature
- 5) I agree
- 6) Done
Click Review and sign to begin the signing process.

Quote owner receives notification
When a signer completes their signature, the quote owner receives an email notification.

Send signature reminders
For pending signatures, you can send reminder emails to signers who haven’t signed yet.

Making changes to a published quote
You can make changes to both draft and published quotes. Making changes to a published quote requires the quote to be republished. Any signature attempts by your customer will be canceled and the quote will need to be signed again.
Enabling and disabling e-signatures
By default, e-signatures are disabled. To enable e-signatures, go to Settings > Quotes. Enabling or disabling e-signatures only applies to future quotes. While e-signatures are disabled, your customers will not be able to accept or sign the quote via Sequence. You can still mark quotes as accepted from the Sequence dashboard.
Countersigning a quote
Enable the countersigner setting to automatically add an internal signer (e.g. CEO) to every quote by default.
Compliance & security
Sequence e-signatures are powered by Dropbox Sign. Learn more about Dropbox Sign’s compliance and legality here.
Frequently asked questions
What if I forgot to add a recipient to an already sent quote?
What if I forgot to add a recipient to an already sent quote?
You can add another recipient and republish the quote. Users who signed the quote already will need to re-sign.
Do I need my own Dropbox Sign account?
Do I need my own Dropbox Sign account?
No. Dropbox Sign is natively integrated into Sequence CPQ and no account is required.
How can I cancel an open e-signature request?
How can I cancel an open e-signature request?
Archive the quote. Archiving the quote will cancel the signature request.










