By default, Sequence invoices are configured with Net 30 payment terms, meaning invoices are due 30 business days past the issuing date. Alternatively, you can set a manual due date from the invoice editor while the invoice is still in draft.

Sequence will send two automated payment reminders to the customer’s billing email address based on the invoice’s due date, if it is unpaid:

  1. 7 days before the invoice due date.
  2. On the invoice due date.
Your merchant email address is included in CC on all payment reminder emails sent to customers. This can be disabled in settings.

You can subsequently send ad-hoc payment reminders via the dashboard by viewing the invoice in question.