With Sequence, you can flexibly manage sales tax for your business. Create tax categories for different products, add tax rates per region and configure tax status at customer level (taxable, reverse charged or exempt). If your business is based in the United States or has additional sales tax calculation requirements, consider using our tax engine integration. To learn more about how to manage tax status per customer, including tax registration IDs, go to tax status.

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Create and manage tax categories

Go to Settings > Sales tax to manage tax categories and tax rates.
Tax categories
Tax categories are assigned to products and allow you to charge different tax rates depending on the type of good sold. For example, you may charge customers a different tax rate for your subscription fee than your implementation service. When you create a new tax category, you can optionally provide tax rates for previously configured tax regions.
Create tax categories
When you add a new tax rate for a region, you can optionally provide rates for each category.
Add tax rate

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Assigning or updating product tax categories

Go to the product catalog and a select a product to update its tax category. You need to recalculate draft invoices for product tax category updates to take effect.
Product tax category

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Charging sales tax

When you create a billing schedule for a taxed customer, Sequence will look up whether you have provided tax rates for the customer’s region.
Tax in billing schedules
If no tax rate has been configured for the customer’s region, Sequence will prompt you to add the rate. If you skip this step, you can still update the tax rate later.
Tax in billing schedules
Once you update the tax rates, invoices will contain the correct tax rate automatically going forward.
Tax in billing schedules
The below invoice includes tax based on the product’s tax category, customer’s region and tax status.
Tax invoice

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Frequently asked questions (FAQ)